How to send large files to dtSearch Technical Support

Last Reviewed:  September 10, 2019

Article: DTS0143

 

Applies to: All dtSearch Products

Small files (2 Mb or less) can be sent by email to support@dtsearch.com.

You can use a browser-Based interface to send larger files (up to 2GB) from this page: https://spaces.hightail.com/uplink/dtSearch.  Please send a separate direct email to support@dtsearch.com advising us of any files sent this way.

Please ZIP all files before sending, even if they are small, so we can verify that they arrive intact.

Also, Hightail is a secure file transfer service but if the file is confidential, please encrypt it and send the password separately for additional security.